LIMS Services

Get more from your lab informatics ecosystem with proactive expert-led services

A powerful LIMS platform designed for the modern lab-that's our product. Supporting you with the knowledge, care, and training that you need to maximize that platform and the ecosystem around it, year after year-that's our passion.

Our growing, global industry-leading team will help you understand, implement, validate, and manage your LabVantage LIMS platform to maximize time-to-value and your return on investment.

Professional Services

Let our team of domain experts – 600-strong across more than 20 countries – help you accelerate your LIMS implementation, apply advanced data science to answer mission-critical questions, and optimize your informatics strategy for long-term success.

Customer Success Services Portfolio

To ensure the ongoing success of your LIMS environment, we've reimagined services beyond initial implementation. Our Customer Success Services Portfolio provides proactive, highly engaged services to address key challenges in system management, user adoption, and operational efficiency.

Services Portfolio:

Customer Care

When you have a LabVantage LIMS platform, you're never alone. Our 24/7 helpdesk offers technical and project support, available on the phone or online.

VantageXpert eLearning: Speed LIMS user training and adoption

Discover a transformative laboratory training option with the VantageXpert eLearning platform. LIMS users can learn in half the time of traditional training, using software that's always available to them. Multiple learning modes increase retention and adoption.

LET OUR EXPERTS WORK ALONGSIDE YOURS.

Find out how our tailored services can help you generate ongoing value from your LIMS deployment.